POLICIES, TERMS AND CONDITIONS

COOKIE NOTICE:

Last updated on 27 June 2021.

This Cookie Notice applies to all iSky Research’s websites and platforms ("iSky Platforms"). To learn about the personal data we process in connection with iSky platforms and your data protection rights, please see our Privacy Notice below.

What are cookies?

iSky Research (also referred to as "iSky", "we" or "us") uses cookies on iSky Platforms. Cookies are small data files that contain a string of characters. Cookies help us to improve our site and to deliver a better and more personalised service, for instance by storing information about your preferences and allowing us to recognise you when you return to our websites. Find out more about the use of cookies on www.allaboutcookies.org.

When we talk about cookies in this Cookie Notice, this term includes technologies that we are using which serve a similar purpose, for example web beacons, tags and tracking pixels.

How do we use cookies and how long do they last?

We use essential cookies by default, but we rely on your consent to use cookies that are not essential. Please see the “How to manage cookies?” section for more information. Note that by disabling essential cookies, you will not be able to use our Platforms; by disabling analytics or performance cookies your user experience may be disrupted but you will still be able to use our Platforms.

Third parties

Our Platforms use some cookies that are not controlled by us. This may occur when the part of the Platform you are using makes use of a third-party analytics or marketing automation/ management tool or includes content displayed from a third party, for example Google Analytics. You should review the privacy and cookie policies of Google Analytics (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage) to find out how they use cookies and the information they collect through cookies.

How to manage cookies?

We rely on your consent to use cookies. We will seek your consent when you first access our Platforms.

How to contact us

If you have questions about how we use cookies, you can contact us using the details set out in our Privacy Notice below.

PRIVACY POLICY:

Overview

This Privacy Notice (“Notice”) describes how iSky Research (also referred to as “iSKY”, “we”, or “us”) will make use of your personal data when you are using our website and platform. This Notice comprises the following sections:

1. What does this Privacy Notice cover?
2. What information do we collect?
3. How do we use this information, and what is the legal basis for this use?
4. Storing your personal information
5. Sharing your personal information
6. Your data protection rights
7. Updates to this Notice
8. Contact Us

• What does this Privacy Notice cover?

  This Notice describes how iSky Research also referred to as “iSKY”, “we”, or “us”) will make use of your personal data that we collect when you use our website and platform.

  It explains the types of information we collect, the purposes for which we are using personal information and the legal grounds on which we rely. Also, the Notice sets out how we share personal information with third parties and for how long we store personal information.

  It also describes your data protection rights, including the right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “Your data protection rights” section.

• What information do we collect?

  When we refer to “personal data” or “personal information” in this Notice, we mean information that relates to you. We collect and process your personal data when you interact with us through our website and when you use our platform. This includes:

  • Identity, contact and business information, including your name, title, email address, job title and company name;
  • Account information, including username, password or other registration information, and your use of our platform;
  • Communications information, including records of your communications with us (such as records of emails);
  • Technical information, including device identifiers, IP address, as well as information on how you use our website and platform. This information is mainly collected through cookies and includes information such as your visits to our platform, the links you click on, the material you read or downloaded. For more information on how we use cookies, please see our Cookie Notice, available above.

  We collect this information from you, when you provide it to us directly or when we collect it through our website or app using technical means, such as cookies. Sometimes, we also collect information about you from third parties.

• How do we use this information, and what is the legal basis for this use?

  In this section we explain for which purposes we collect and use your personal information and on which grounds we rely under data protection law to use such information.

  Purpose	Legal grounds
  To provide our services to you and your organisation, to allow you to create an account with us and manage your account, and to allow you to access and use our platform.	Contractual necessity, to the extent the information we collect for these purposes is necessary to fulfil our contract with you; Our legitimate interests, to the extent the information is necessary to provide our services to your organisation and to effectively manage our relationship with you as user of our platform (e.g. send you an account activation email and process any changes you make to your account).
  If you communicate with us (for example, if you email us), we will use your information for dealing with your queries, training and customer service purposes.	Our legitimate interests to handle your queries and provide you with requested information, to ensure high customer service quality and to train staff in responding to such requests.
  To send you marketing communications and newsletters about our platform and services.	We rely on our legitimate interest to send you marketing information, unless consent is required by law.
  To carry out market research and create marketing profiles about our business clients and the users of our platform and understand their preferences in relation to our platform and services.	Our legitimate interests to carry out marketing activities.
  To compile statistics and analysis about the use of our website and platform and use such statistics to enable us to provide a better service, features and functionality to you and other users.	Your consent, where we obtain this information by using cookies. Our legitimate interests (where consent is not required by law) so as to ensure the smooth and effective functioning of our website and platform, to make sound business decisions about our services and to design, inform and deploy our business strategies.
  To protect the security of our website, platform, and other information systems and assets, to monitor compliance with our Acceptable Usage Policy and to prevent prohibited or illegal activities in relation to our website and platform.	Our legitimate interests to protect our business assets against fraud, misuse, and illegal activities or security threats.
  To respond to legitimate requests for the disclosure of information, made by public authorities, law enforcement or governmental bodies or under a court order.	Legal requirement, to the extent we are obliged under law to process such requests. Our legitimate interests to assist legitimate investigations carried out by official authorities.
  To respond to complaints, to protect our legal rights and to establish, exercise or defend legal claims relating to our services.	Our legitimate interests to protect our legal rights.
  For tax, accounting, record keeping and audit purposes.	Legal requirements, to the extent the law requires that we use your information. Our legitimate interest to effectively manage our business, audit our business processes and make informed business decisions.

  We have carried out balancing tests for all the data processing we carry out on the basis of our legitimate interests, which we have described above.

  We do not use your personal information to take automated decisions about you which have a legal or similarly significant effect on you.

• Storing your personal information

  We will store your personal information for as long as it is required for us to fulfil the purposes for which we have collected it, as described in this Notice, and for such further period that is necessary to comply with our legal and regulatory obligations, to exercise our legal rights and to protect our business from legal claims.

  • Sharing your personal information

  We will share your personal information with third parties, as described below:

  • Service providers: We will share personal data with third party service providers, such as our web hosting providers, marketing services, who will process it on our behalf for the purposes identified above. These parties will use your information on our instructions, only in order to provide us with their services.
  • Your organisation: When your organisation is our business client and you have an account on our platform which is associated to your organisation, we share with them information relating to the usage of the accounts associated to that organisation, including your account.
  • Business advisors: We share information with our legal advisers, accountants, business consultants, insurers and other business advisers, to the extent it is necessary for them to provide us with their services.
  • Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.
  • In the event that our business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business/our legal successors.

  We and some of the above parties will process your personal data in countries outside the European Economic Area (“EEA”), the United Kingdom or Switzerland, including Singapore, Australia, Hong Kong SAR and the US.

• Your data protection rights

  You have the right to ask us for a copy of your personal data.

  In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).

  These rights may be limited, for example if fulfilling your request would reveal personal data about another person or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions upon which we rely when responding to any request you make.

  To exercise any of these rights you can get in touch with us using the details set out in the “Contact us” section below. If you have unresolved concerns, you have the right to complain to the data protection authority, which in the UK is the Information Commissioner’s Office.

• Updates to this Notice

  We may from time to time update this Notice if there is a change to the way we use personal data or if this is required by a legal or regulatory change. Any new version of this Notice will be published on our website.

• Contact us

  If you have questions in relation to this Notice or on how we use your personal data at iSKY or if you would like to exercise your data protection rights, you can get in touch with iSky via team@iskyresearch.com

ACCEPTABLE USE POLICY:

• PURPOSE AND SCOPE

1. This Acceptable Use Policy (Policy) sets out the terms between you (You) and iSky Research (iSky, we, us) under which you may access and use the Radar Online Portal (Portal). It should be interpreted such that it has the widest application and so as to include new and developing technologies and uses, which may not be explicitly referred to.
2. This Policy applies to any user who accesses the Portal directly or indirectly, including without limitation legal entities or individuals doing business with iSky (or its affiliates or partners) or otherwise receiving services from iSky (or affiliates or partners).
3. This Policy is not exhaustive and we reserve the right to modify or update it at any time by uploading a revised version to the Portal and our website. You are expected to check this Policy from time to time to take note of any changes as they will be legally binding on you.

• Contractual effect / DISPUTES

1. By connecting to other otherwise accessing the Portal, You are deemed to accept the terms of the latest version of this Policy and agree to use the Portal in accordance with the terms of this Policy. If you do not agree to these terms, you must not access or use the Portal in any what whatsoever.
2. This Policy forms a legally binding contract entered into between You and iSky. This Policy, its subject matter and its formation (and any non-contractual disputes or claims) is governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.

• Prohibited uses

1. You may only use the Portal for lawful purposes. You may not use (or promote, encourage or facilitate others to use) the Portal:
1. in any way that: (a) breaches any applicable local, national or international law, regulation or order, (b) is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect, or (c) harms or disrupts the operation or performance of the Portal or iSky’s business or operations from time to time,
2. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam),
3. to attack, abuse, interfere with, surreptitiously intercept, or disrupt any part of the Portal (including but not limited to denial of service, unauthorised monitoring or crawling), or otherwise tamper with the security of the Portal or any customer, user, account, data, hardware, software, system or network related to the Portal,
4. to reverse engineer, decompile, disassemble, modify, disclose, re-sell, reproduce or create derivative works of any part of the Portal (whether directly or indirectly), or
5. for any other activity or purpose that We deem to be harmful or detrimental to our customers, users, business, operations or reputation.
2. You also agree not to access without authority, interfere with, damage or disrupt: (a) any part of the Portal; (b) any equipment or network on which the Portal is stored or hosted, (c) any software used in the provision of the Portal, or (d) any equipment or network or software owned or used by any third party.

• Breach of this policy

1. We reserve the right (but are noy obliged) to investigate any violation of this Policy or misuse of the Portal.
2. We will determine, in our sole discretion, whether there has been a breach of this Policy.
3. Failure or suspected failure to comply with this Policy (including by authorising or helping others to do so) constitutes a material breach and may result in Us: (a) issuing a warning, (b) suspending or terminating access to all of part of the Portal, (c) initiating legal proceedings against You for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach, (d) taking further legal action against You, and/or (e) disclosing such information to any law enforcement / regulatory authorities and / or other appropriate third parties as We reasonably feel is necessary. Our reporting may include disclosing appropriate information relating to You and we also may cooperate with law enforcement / regulatory authorities and / or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing relevant information related to suspected violations of this Policy.
4. We exclude our liability for all action We may take in response to breaches of this Policy. The actions We may take are not limited to those described in this Policy, and We may take any other action We reasonably deem appropriate.